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Customer Support


Return Policy

Any order purchased from* can be returned or exchanged within 30 days from the date of purchase. If not completely satisfied, simply return the product for a prompt refund. You are responsible for return shipping charges and reshipping charges for exchanges.


Whether you are returning for a refund or exchange, please do the following before shipping:

1. Place a copy of your order receipt in the shipping box with the item(s) you are returning.

2. Make sure to include your order number, email, first and last name.

3. Indicate the reason for the return.

4. State if you would like a refund or exchange.


*Products purchased from any other retailer or website (Amazon, eBay, etc.) must be returned to the original seller.

**Shipping fees are non-refundable.

Customer Support Hours of Operation

Monday - Friday  9:00 am - 5:00 pm Eastern

Call us at 678-426-8958. Due to high call volume, we suggest emailing for a faster response.

Customer Pick Up Hours of Operation

Monday - Friday  10:00 am - 3:00 pm Eastern

Locksmith Services Hours of Operations

Monday - Friday  9:00 am - 5:00 pm Eastern

Extended Hours Emergency Standby 5:00 pm - 9:00 pm Eastern


You can email us at or submit the form below for the quickest response.

Our customer service and warehouse operations are closed on all major holidays. Emergency locksmith services are available on major holidays.

Contact RV Locksmith

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